Terms of Service

版本更新日期: 2026 年 1 月 1 日

版本生效日期: 2026 年 1 月 1 日

This agreement is signed in Longhua District, Shenzhen

Important Notice: Platform Website (www. playescooter. com) The owners and their affiliates (hereinafter referred to as the "Platform") of products and services such as the client and mini programs (hereinafter referred to as the "Mall Platform" or "this Platform") hereby remind you to carefully read (minors should read with their legal guardians) the various clauses in this "Shangcheng Pingtai Service Terms" (hereinafter referred to as "this Agreement") , especially the clauses marked in bold and underlined, including but not limited to clauses that exempt or limit platform liability, clauses that restrict user rights, and clauses that agree on dispute resolution and jurisdiction. You have the right to choose to agree or disagree with this agreement

Both you and the platform shall strictly fulfill the obligations stipulated in this agreement and its supplementary agreements. In case of any disputes or controversies, both parties may resolve them through friendly negotiation; If no agreement can be reached through negotiation, either party may bring a lawsuit to the people's court with jurisdiction over the place where this agreement is signed. This agreement is signed in Liwan District, Guangzhou City

If you register a user account by logging in to the user registration page of the mall platform or other user registration channels provided by the platform, completing our registration process, and signing the following agreement online by clicking on the consent form, it shall be deemed that you fully agree to this agreement and are willing to be bound by all and any terms of this agreement

1. Definition of Nouns

Unless otherwise agreed between you and the platform, the following terms in this agreement and its supplementary agreements shall be interpreted as follows

1. 1 Platform Service Terms: This agreement refers to the written contract between you and the platform, which aims to stipulate the rights and obligations between you and the platform during the entire online shopping process, including logging in, using the platform, placing orders, purchasing goods, paying for goods, and receiving goods through the platform

1. 2 商城平台: 指平台享有全部知识产权, 提供给您及其他用户log in和使用的平台网站及 APP 客户端.

1. 3 Products: Refers to the specific products recommended and sold by sellers through this platform

1. 4 Seller: Companies that sell goods and provide services through this platform are divided into self operated sellers and third-party sellers based on the different sales entities. Self operated sellers are platform companies, while third-party sellers are third-party merchants who have joined this platform other than the platform

1. 5 Shopping Cart: It is a concept that simulates the "shopping cart" provided by offline physical stores to customers for placing products. It refers to the webpage area where this platform displays information about products that you have placed orders for, are ready to purchase, but have not yet paid the corresponding purchase price. It is also known as a "virtual shopping cart

1. 6 Order: refers to a table generated by the checkout program of this platform that records transaction information such as the name, brand, price, discount, etc. of the goods purchased through this platform. This document will be used as a reference for all possible inquiries, requests, and disputes related to your purchase

1. 7 Delivery note: Refers to the sales voucher attached by the seller on the package of the goods you ordered, for members to sign for. The delivery note generally briefly states the name and quantity of each item in the corresponding package

1. 8 Delivery Address: Refers to the delivery address required by you or other users to purchase goods through this platform. Unless otherwise specified, it is the delivery address recorded on the order you filled in

1. 9 User Account: Refers to the account obtained by you through logging into this platform or other user account registration channels provided by the platform, which can be used to log in to this platform

1. 10 Malicious comments: Refers to individuals or organizations who have no interest in the products sold by this platform, platform, and/or sellers, but organize manpower or use computer programs to simulate normal users to post large-scale user comments on this platform, especially negative comments or even comments that violate relevant national laws and regulations on the products sold by this platform, platform, and/or sellers

1. 11 商城平台规则: 本平台在论坛, 帮助中心内已经发布及后续发布的各类规则, 实施细则, 解读, 产品流程说明, 公告等.

2. Purpose of the Contract

The purpose of this agreement is to stipulate the rights and obligations of both you and the platform as parties to this agreement when you log in and use this platform to purchase goods through this platform

3. User account

3. 1 You confirm that before starting the registration process to use the mall platform services, you should have the civil capacity that is appropriate for your actions as stipulated by the laws of the People's Republic of China. If you do not have the civil capacity corresponding to your actions as mentioned above, you and your guardian shall bear all consequences arising therefrom in accordance with the law

3. 2 You can register a user account and set the corresponding login password by logging into the user account registration page of this platform. Once registered successfully, you can log in and use this platform with your user account and login password. As of now, the aforementioned user account could be either your mobile phone number or your personal email account

3. 3 After successfully registering a user account, if you need to use the user account to purchase goods from this platform, you should also fill in at least one recipient, shipping address, and mobile phone number. In addition, you can also fill in personal information such as user name, gender, birthday, mobile phone number, landline phone number, local address, personal email address, marital status, weight, and height under the user account according to the instructions on the relevant pages of this platform. The above personal information is only for the purpose of improving your user account information, and whether you fill in or not does not affect your purchase of goods from this platform

3. 4 The shopping platform only allows each user to use one shopping platform account. If there is evidence or the platform determines that you have improperly registered or used multiple mall platform accounts according to the rules of the mall platform, the mall platform may take measures such as freezing or closing accounts, canceling orders, and refusing to provide services. If any losses are caused to the mall platform and related parties, you should also bear compensation liability

3. 5 您务必妥善保管您的用户账号, log in密码, 支付密码 (如有) 及您在其项下填写的所有个人信息. 账户因您主动泄露或因您遭受他人攻击, 诈骗等行为导致的损失及后果, 本平台并不承担责任, 您应通过司法, 行政等救济途径向侵权行为人追偿. 除本平台存在过错外, 您应对您账户项下的所有行为结果 (包括但不限于在线签署各类协议, 发布信息, 购买商品及服务及披露信息等) 负责.

3. 6 为了防止您及其他用户的用户账号及其项下的个人信息泄露或者被他人窃取, 平台可能会随时采取计算机病毒查杀技术, 计算机加密技术等措施进行保护. 对此, 您完全同意并接受, 但这并不能免除本协议第 3. 5 条所述的, 您对用户账号及其项下的个人信息所负有的妥善保管义务.

3. 7 由于商城平台账户关联您的个人信息及平台商业信息, 您的商城平台账户仅限您本人使用. 仅当有法律明文规定, 司法裁定或经本平台同意, 您方能进行账户的转让. 您的账户一经转让, 该账户项下的权利义务一并转移. 除此外, 您的账户不得以任何方式转让, 否则本平台有权追究您的违约责任, 由此产生的一切责任由您承担.

3. 8 If you forget your password or have it changed by someone else, you can follow the account and password retrieval rules published by the platform, use the account and password retrieval system program provided by the platform to retrieve it, or contact the platform's customer service personnel for assistance in retrieving it as soon as possible, but the platform does not guarantee that it can be retrieved

3. 9 You fully understand and agree that based on the purchase records and other relevant information under your user account, if the seller discovers or reasonably suspects that the goods purchased by you through this platform or other online shopping channels provided by the platform were not intended for personal consumption or use, etc. , they will be subject to the "Rules for Handling Violations of Orders/Behaviors" (https: //help. vip. com/themelist. php? type=detail&id=514) For the situations listed in the document, the seller has the right to take measures such as not accepting or canceling transactions and not shipping according to the "Rules for Handling Violations of Orders/Behaviors" for the purchase needs of your user account. The specific content shall be subject to the public notice of the "Rules for Handling Violations of Orders/Behaviors". Moreover, the platform has the right to freeze your user account depending on the situation, making it impossible for you to place orders or purchase goods through this platform and other online shopping channels provided by the platform

As a member of the platform, you can invite any of your family members, friends, or colleagues to join this site. So you become their inviter. However, if you wish to expand the invitation to people outside of your immediate circle such as family members, friends, colleagues, or if you wish to link your website to this platform, you must obtain prior permission from the platform. Without prior written permission from the platform, any member who organizes any type of large-scale invitation program through any means that does not comply with the aforementioned terms will be prohibited from using this platform and their personal account will be cancelled. To prevent any attempt to recruit members from outside the immediate circle, up to two different members can use the same residential address

3. 11 This platform provides you with an account cancellation function. You can cancel your personal account according to the guidelines in the Platform Privacy Policy. After canceling the account, except for the part that should be continued to be saved according to law, your relevant personal information will be deleted or anonymized

3. 12 If your account meets the following conditions at the same time, the platform can reclaim your account, and your account will no longer be able to log in to any mall platform, and the corresponding services will be terminated at the same time

(1) Not bound to a platform account that has passed real name authentication

(2) Not used to log in to any mall platform for six consecutive months

(3) There are no valid businesses that have not yet expired

3. 13 When you no longer use the mobile phone number linked to the platform account, you should promptly change the account's mobile phone number. If you fail to change your mobile phone number in a timely manner, resulting in risks to the security of information or property in your account, you will be solely responsible. When we identify security risks to the assets or information in your account within our limited capabilities, we have the right to dispose of your account (including but not limited to unbinding your phone number, freezing, disabling, or canceling your account)

4. Product description and marketing information

4. 1 Product Description: Unless otherwise specified by the seller or this platform, the products sold by the seller are authentic. The platform directly collaborates with sellers to carry out various marketing activities, and the relevant product information is provided by the sellers. The platform strives to accurately and thoroughly describe each product based on the received product information. However, as the products provided by sellers may not be accurate, complete, reliable, effective, and error free, the platform cannot guarantee that the descriptions and other related content of all products on this platform are accurate, complete, reliable, effective, and error free

4. 2 Marketing Information: Once you register a user account, it is deemed that you agree to the platform and/or its affiliated companies sending corresponding product advertising information, promotional discounts, and other marketing information to the mobile phone number or email address you filled in during registration through SMS, email, voice call, or other means; If you do not agree to send, you can unsubscribe through the corresponding unsubscribe function

5. Product price

All prices displayed on this platform are in Chinese yuan and include all taxes, but do not include shipping costs. The shipping fee will be automatically calculated and included in the total order price before checkout. You can find all relevant information on the product details page, and the payment price is the valid price at the time of placing the order

6. Orders

6. 1 平台保留对单个商品的总出售数量进行限制, 对单个订单的商品购买数量及同一 IP 地址对同类商品购买数量进行限制的权利.

6. 2 Based on the order information you provided, the system will generate an electronic order form containing all necessary information for your order. During the checkout process, you will be invited to review the information of the ordered products, payment methods, as well as the shipping methods and fees for these products. The final order form generated based on this information is considered valid evidence of the transaction, and this document is considered a reference for all shipments, issues, returns, and disputes. Therefore, you must carefully review this information and correct any possible errors. Clicking 'Finish' means you acknowledge that all information contained in the order form is correct and complete

6. 3 If the recipient you fill in is different from the user themselves, the recipient's actions and expressions of intention shall be deemed as your actions and expressions of intention, and you shall bear joint and several liability for the legal consequences of the recipient's actions and expressions of intention

7. Cancel the order

7. 1 If you need to modify your order, please do so online within one hour after placing the order (including merging orders) . If the order shows "Order Approved", you will not be able to make any further modifications

7. 2 You may also choose to cancel the order. For repeated cancellation actions, we may investigate the reasons and may also become a reason for us to refuse to provide services to you, freeze or close your personal account

8. Contract Establishment

When you, as a consumer, place an order and pay for your daily expenses, the successful payment of your goods will be deemed as the establishment of a contractual relationship between you and the seller for the paid portion of the order

9. Shortage of goods

Despite the best efforts made by the seller, due to market changes and various factors that are difficult to control with reasonable commercial efforts, it is inevitable that the products in the order information you submit may be out of stock or have incorrect price indications; If the above situation occurs with the product you ordered and causes significant misunderstanding, you have the right to cancel the order, and the seller also has the right to cancel the order on their own. If you have already paid, a refund will be processed for you

10. Delivery service

The product you ordered has two delivery methods: (1) the platform selects a company with transportation service qualifications to provide you with transportation agency services; (2) The seller selects a company with transportation service qualifications to provide you with transportation agency services

11. Delivery

11. 1 您所订购的商品将被送至订单表格上注明的送货地址. 无论什么原因商品不能送达到送货地址的, 销售商将会尽快跟您取得联系. 假如从销售商第一次试图跟您联系之日 7 天内您没有提供答复, 销售商取消该订单.

11. 2 When you receive the ordered goods, if you sign for them in writing or confirm with the delivery company through other legal means, it proves that you have received the goods in good condition. If the packaging is damaged, please refuse to accept it

11. 3 您在本平台购买的商品由配送公司 (包括顺丰物流) 为您完成订单交付的, 系统或者单据记录的签收时间为交付时间; 您购买的商品采用在线传输方式交付的, 销售商向您指定系统发送的时间为交付时间; 您购买服务的, 生成的电子或者实物凭证中载明的时间为交付时间.

11. 4 If the product list on the delivery note is different from what is recorded in your order form, or if the product you received does not match the product list on the delivery note, you may return the corresponding product to the seller in accordance with the return policy and return procedures announced and implemented by this platform

12. Return the order

12. 1 If you are not satisfied with the products you have ordered through this platform, you may return all or part of the products. The seller will refund the corresponding balance to you after deducting the return shipping fee for the returned goods that have already been received. If you use a voucher in the order you placed, the platform will also refund it according to the corresponding activity rules

12. 2 您如果需要退货的, 请务必于收到商品之日起 7 天内, 按照不影响商品正常使用及再次销售的原则, 将您需要退货的商品及其包装, 赠品, 送货单, 税务发票 (如有) 等送货时一并交付给您的物品和资料, 全部完好无损地退回销售商. 否则, 销售商有权不予退货. 除有相反的证据外, 退货的日期以销售商收到的包裹上显示的寄出邮戳所显示的日期为准. 对于某些商品, 如在商品详情页面及有关Return Policy中已提示该类商品不予以退货的, 您的下达订单行为将被视为您已同意接受销售商对此类商品不予退货的安排.

12. 3 Sellers have the right to refuse returns that do not comply with the platform's published and implemented return policies (seehttps: //help. vip. com/themelist. php? cid=74 ) 所规定条件的所有退货. 仅当销售商确认以上规定的这些条款得到了适时的遵从后, 才会启动返还货款金额的程序. 收到退货后 7 天内, 所有的退款均遵循退换货政策操作. 一旦实现退款, 您将收到一封确认和终止程序的站内信息.

12. 4 If your return does not comply with the above return regulations, you will not be eligible for any refund. However, you are still eligible to pay the fees (including shipping) yourself in order to receive the goods that have been returned to the seller. If you do not wish to receive goods that have been returned to the seller, the seller has the right to retain these goods and keep the amount already received

13. Product Warranty

本平台所展示的商品完全符合中华人民共和国的相关法律法规的规定. 平台为了保障消费者合法权益, 特在中国人民财产保险股份有限公司为平台售卖的商品进行了投保. 如果您对在本平台所购买的商品品牌存在疑问, 请及时联系平台在线客服或拨打客服热线电话 400-678-9888, 并提供订单信息, 平台将帮助您进行全面调查.

14. Intellectual Property

14. 1 The platform shall have full intellectual property rights over the content of this platform, including but not limited to: codes, trademarks, service marks, trade names, graphics, artworks, photos, portraits, textual content, audio clips, button icons, purchase reviews, as well as computer software, logos, digital downloads, and data compilations, all of which are the property of the platform or its content providers and are protected by relevant intellectual property laws and regulations of the People's Republic of China. You only have temporary and revocable non exclusive use rights within the scope of this agreement

14. 2 You are only permitted to browse and use this platform for the purpose of browsing information and purchasing goods for personal use in your own name, provided that it meets the purpose of using this platform. Other forms of use are strictly prohibited, including but not limited to copying, modifying, selling, transmitting, republishing, deleting, adding, exhibiting, recording or demonstrating the content of this platform, or illegally using the content of this platform in part or in whole in other ways, except for forwarding information from this platform to third-party media such as WeChat Moments with the platform's permission

15. User Guidelines

15. 1 This platform is the same as other online Internet websites. If you need to download, install, run, log in or use it, you must at least have an intelligent mobile terminal available for Internet access, and ensure that it can interact with the server software of this platform in real time (i. e. electronic data) through the Internet. The corresponding Internet traffic fees and other related costs shall be borne by you. Unless otherwise stated, the data stored by the platform on its servers is the only valid evidence of transactions between Vipshop and its members

15. 2 This platform is currently free to use, and the platform has the right to upgrade and update this platform, set its own software functions, fee standards, charging objects, and/or charging periods. If you do not agree with the software features, fee standards, charging objects, and/or charging periods set by the platform, you should immediately stop using this platform; If you continue to use it, it will be deemed that you accept the above settings of the platform, and you should comply with them and pay the corresponding fees to Vipshop

15. 3 You shall not engage in any behavior that infringes on the intellectual property rights of this platform, or engage in any other behavior that damages the legitimate rights and interests of the platform or other users, including but not limited to

(1) Delete or modify copyright information on this platform

(2) Modify, copy, and/or distribute this platform

(3) Built in various plugin programs or other third-party programs in this platform

(4) The act of compiling, decompiling, reverse engineering, or otherwise cracking this platform

(5) 使用本平台外挂和/或利用本平台当中的 BUG 来获得不正当的利益;

(6) Using techniques such as hijacking domain name servers to illegally invade and damage the server software system of this platform, or modifying, adding, deleting, stealing, intercepting, replacing, or crawling data in the client and/or server software system of this platform, or illegally occupying the server space of this platform, or implementing other behaviors that cause it to run at an overload

(7) Fake platforms or contracted merchants publish any fraudulent or false information on this platform

(8) Intentionally spreading malicious programs or computer viruses through this platform

15. 4 您充分理解到: 平台可能会不定期地通过发布软件升级包或软件补丁, 在线升级等方式对本平台进行更新. 更新的过程中, 平台可能通过互联网调取, 收集您的 PC 端终端上的关于本平台的客户端软件版本信息, 数据及其他有关资料, 并自动进行替换, 修改, 删除和/或补充. 此种行为是平台更新所必须的一种操作或步骤, 您如果不同意平台进行此种操作, 请您不要进行更新; 您更新的行为即视为您同意平台进行此种操作.

15. 5 You have the right to use functions related to online information content such as product reviews, Q&A, live streaming interactions, etc. on this platform, but you should ensure that the online information content you publish is true, objective, and will not infringe on any third-party's legitimate rights such as copyright, portrait rights, reputation rights, privacy rights, etc. You agree and promise not to use the user comment function of this platform to publish any advertisements. The online information content published on this platform should comply with the provisions of the platform's "Community Convention" and "User Community Code of Conduct

15. 6 You shall comply with relevant national laws and regulations and shall not publish, forward or disseminate information containing the following illegal content on this platform

(1) Opposing the fundamental principles established by the Constitution

(2) Endangering national security, leaking state secrets, subverting state power, and undermining national unity

(3) Damaging national honor and interests

(4) Distorting, vilifying, desecrating, or denying the deeds and spirit of heroes and martyrs, and insulting, slandering, or otherwise infringing upon their names, portraits, reputations, and honors

(5) Promoting terrorism, extremism, or inciting the implementation of terrorist or extremist activities

(6) Those who incite ethnic hatred, ethnic discrimination, and undermine ethnic unity

(7) Disrupting national religious policies, promoting cults and feudal superstitions

(8) Spreading rumors, disrupting social order, and disrupting social stability

(9) Spreading obscenity, pornography, gambling, violence, murder, terror, or inciting crime

(10) Insult or defame others, and infringe upon their legitimate rights and interests

(11) Containing other content prohibited by laws and administrative regulations

Or inappropriate content information

(1) Using exaggerated titles that do not match the content of the title

(2) Spreading rumors, scandals, and bad deeds

(3) Improper evaluation of natural disasters, major accidents, and other disasters

(4) Those with sexual implications, teasing, or other factors that can easily trigger sexual associations

(5) Showing blood, horror, cruelty, and other physical and mental discomfort

(6) Instilling discrimination against groups, regions, etc

(7) Promoting vulgar, vulgar, and pandering content

(8) May trigger minors to imitate unsafe behavior and violate social ethics, induce minors to have bad habits, etc

(9) Other content that has a negative impact on the online ecosystem

15. 7 You fully understand and agree that Vipshop has a perpetual, unlimited, geographically limited, and completely free right to use the comments and content you post, forward, or disseminate on this platform, including but not limited to videos, photos, and text content, regardless of whether they are works within the meaning of copyright law. Moreover, regarding the above comments and/or content, the platform also enjoys the following rights, and does not need to obtain your consent separately when actually exercising them

(1) Have the right to modify, edit, compile, adapt, distribute or use it in any other way

(2) The right to use all of its content, as well as a certain part or parts of it

(3) 有权将其许可给任何第三方使用, 被许可的第三方征得平台同意后, 既可以将其使用于平台网站和/或其 App 等平台自有网络平台, 也可以将其使用于被许可的第三方自有的网络平台.

(4) Have the right to independently collect evidence, preserve evidence, notarize, file lawsuits, and/or take other legal measures in their own name against third parties who use the above comments and/or content without the platform's permission, in order to pursue their legal responsibilities

15. 8 Personal account is the only credential authorized by the platform for you to use the user management system of the mall platform. The vouchers, points, Vipshop coins, discounts, push notifications, and other services and promotions provided by the platform are distributed through the user management system and are only available for authorized users for personal use. You agree to use your personal account in compliance with laws, regulations, and these terms. The platform may temporarily freeze, permanently freeze, modify, delete your personal account, or take other measures in certain circumstances (including but not limited to your violation of relevant laws, regulations, this agreement, and/or other public rules, or your serious violation of social ethics, provision of false registered identity information, malicious returns or unreasonable high rejection rates determined by the platform, or other unfair behaviors that may harm the interests of the platform determined by the platform) . In particular, you understand and agree that the ownership of Internet products and services in the platform user management system, such as personal accounts, points, Vipshop coins and vouchers, belongs to Vipshop, and members have the right to use the above products and services on the premise of meeting the rules announced by the platform. Without the consent of the platform, you are not allowed to use the platform's products and services for commercial purposes (such as selling platform personal accounts, selling points under personal accounts, Vipshop, vouchers, etc. ) . In the process of using platform services, if you or your personal account deliberately evade platform management measures, or if there is suspected fraud, commercial profit, inappropriate or dishonest use of services, or other behavior that violates this agreement and/or other public rules (including but not limited to using cheating software to obtain points and/or vouchers and/or Vipshop, selling personal accounts, points and/or vouchers and/or Vipshop, account theft, assisting in account theft, not for personal or family reasonable consumption, etc. ) , the platform has the right to refuse to continue providing services to you, permanently freeze your personal account, and have the right to take action on all virtual assets generated or obtained in such personal accounts due to the above means, depending on the specific situation) . The product is cleared to zero

15. 9 如您的行为使平台及/或其关联公司遭受损失 (包括自身的直接经济损失, 商誉损失及对外支付的赔偿金, 和解款, 律师费, 诉讼费等间接经济损失) , 您应赔偿平台及/或其关联公司的上述全部损失.

If your behavior causes the platform and/or its affiliated companies to suffer from third-party claims, the platform and/or its affiliated companies may recover all losses from you after assuming financial obligations to the third party

If your actions cause losses to a third party, the platform and/or its affiliated companies may deduct the corresponding amount from any of your platform accounts for the purpose of protecting social public interests or consumer rights

15. 10 You fully understand and agree that the goods or services provided by this platform are limited in quantity and aimed at non-specific users. As a person with full capacity for civil conduct, you should exercise basic prudence when using this platform to order goods or services, and use your legitimate rights and interests reasonably. If you abuse your own rights, violate the principle of good faith and other improper behaviors, it may result in the reasonable ordering needs of other users not being met, and unreasonably increase the contract and performance costs between this platform and other users. The platform has the right to handle your improper behavior in accordance with the platform rules published such as the "Rules for Handling Violations of Orders/Behaviors

16. Disclaimer

16. 1 Disclaimer about this platform

16. 1. 1 This platform, like other Internet websites used online, will also be troubled by various adverse information, network security and network failure problems, including but not limited to

(1) Other users may post fraudulent or false information, or make illegal comments that contain abusive, cursed, defamatory, or offensive content, or contain obscene, pornographic, vulgar, reactionary, inciting ethnic hatred, and other content that is repulsive and disgusting

(2) Other users may post images, photos, text, and other materials that infringe upon your or other third-party intellectual property rights, portrait rights, name rights, reputation rights, privacy rights, and/or other legitimate rights and interests

(3) Faced with problems and threats such as hacker attacks, computer virus troubles, system crashes, network disconnections, slow network speeds, program vulnerabilities, etc

16. 1. 2 您充分理解到: 本协议第 16. 1. 1 条所述的各种不良信息, 网络安全和网络故障问题, 并不是平台或者本平台所导致的问题, 给您造成的任何损失, 概由您自行承担, 平台无须向您承担任何责任.

16. 1. 3 您完全同意: 除法律法规规定或者您与平台约定须提前通知的以外, 平台有权单方面地中止或者终止本平台所提供的服务而无须提前通知您. 该等中止, 终止, 可能是因为国家法律, 法规, 政策及国家机关的命令或者其他的诸如地震, 火灾, 海啸, 台风, 罢工, 战争等不可抗力事件, 还可能是因为您违反本协议第 15. 3 条, 第 15. 5 条和/或第 15. 6 条所约定的用户守则.

16. 2 Disclaimer Regarding Product Sales

16. 2. 1 Due to differences in page display when viewed on different mobile terminal devices, promotional products on the platform may not match the actual items in terms of images and colors. Therefore, all displayed images, videos, and other product display methods are limited to illustrative purposes only and are not considered part of the contract under any circumstances. If the product for sale is different from the description on the website, your only remedy is to return the product without use according to this agreement

16. 2. 2 The seller reserves the right to modify the prices of online products at any time based on market price fluctuations without prior notice to you. The seller has the right to refuse or cancel any order placed for goods listed at incorrect prices due to typographical errors or incorrect price information provided by the seller, if it causes significant misunderstanding

16. 2. 3 The platform shall not be liable for any losses incurred by you or any third party due to reasonable or unavoidable delivery delays. In this case, the platform will notify you of any foreseeable delays as soon as possible and ask you to choose whether to cancel the order at this time

The goods displayed on the platform fully comply with the relevant laws and regulations of the People's Republic of China. The platform directly collaborates with sellers, who guarantee that their products are authentic. All products and product descriptions found on this platform are provided by the sellers, who are solely responsible for their authenticity. You should systematically refer to the description of the goods to identify their characteristics. The platform is not responsible for any direct or indirect, substantial or non substantial losses caused by the use of the goods

17. Personal Information Protection

17. 1 The platform may collect your personal information (referred to as "personal information") through this platform if you voluntarily choose to provide services or information, such as your name, email address, phone number, and other identity information. We may retain some user usage habits information for better understanding and serving users. These data will help us develop features, information, and services that better meet user needs

17. 2 平台通过本平台可能会收集一些特定的关于您所使用的机器的技术信息, 可能会包括: IP 地址, 操作系统版本, 浏览器版本, 显示器分辨率, 推荐网站等. 这些信息将用于提供更好的用户使用体验, 提供更方便的服务.

The platform hopes to clearly introduce its handling of your personal information to you through the privacy policy. Therefore, we recommend that you read the privacy policy in its entirety (click here) to help you better protect your privacy rights

17. 3 The platform attaches great importance to protecting your personal information such as platform account and password, phone number, geographic location, smart mobile terminal brand and model. Without your consent, the platform will not disclose it to unrelated third parties, let alone make it public, except for the following reasons

(1) Disclosure to the public in accordance with national laws and regulations

(2) Disclosure shall be made in accordance with the requirements of legal procedures by national judicial, administrative regulatory and other relevant authorities

(3) Disclosing to protect the platform or your legitimate rights and interests

(4) In emergency situations, disclosure is made to protect the personal safety of other users and third parties

(5) Disclose with your consent or at your request

17. 4 The platform will use various security technologies and programs to prevent the loss, improper use, unauthorized access, or disclosure of your and other users' personal information. However, you have fully understood that due to technical restrictions and possible malicious means, in the Internet industry, even if you try your best to strengthen security measures, it is impossible to always ensure 100% security of information

18. Notification and Delivery

18. 1 联系方式

When you register as a user of the mall platform and receive mall platform services, you should provide the platform with real and valid contact information (including your email address, contact phone number, contact address, etc. ) . If there is a change in contact information, you have the obligation to update the relevant information in a timely manner and maintain a reachable status

The member account (including sub accounts) generated by you when registering as a user on the mall platform to log in and receive internal and system messages is also your valid contact information

The platform will deliver various notifications to you through one or several of the above contact information, and the content of such notifications may have a significant positive or negative impact on your rights and obligations. Please pay attention to it in a timely manner

18. 2 送达

The platform sends notifications to you through the above contact information, including but not limited to written notifications sent electronically, such as announcements on the mall platform, sending mobile text messages to the contact phone number provided to you, sending emails to the email address provided to you, sending system messages to your account, and internal message information. Once successfully sent, it will be deemed delivered; A written notice sent on paper shall be deemed delivered on the fifth natural day after mailing to the provided contact address

For any disputes arising from trading activities on the mall platform, you agree that judicial authorities (including but not limited to people's courts) may serve legal documents (including but not limited to litigation documents) to you through modern communication methods such as mobile phone text messages, emails, or mail. The designated contact information for receiving legal documents, such as mobile phone number, email address, etc. , is the phone number and email address provided by you when registering or updating on the mall platform. The judicial authorities will consider the legal documents delivered to the above contact information. The mailing address you specified is your legal contact address or a valid contact address provided by you

You agree that the judicial authorities may use one or more of the above delivery methods to deliver legal documents to you. The judicial authorities may use multiple methods to deliver legal documents to you, and the delivery time shall be based on the first delivery method mentioned above

You agree that the above delivery method is applicable to all stages of judicial proceedings. If entering into litigation procedures, including but not limited to first instance, second instance, retrial, execution, and supervision procedures

You should ensure that the contact information provided is accurate, valid, and updated in real-time. If the legal documents cannot be delivered or are not delivered in a timely manner due to inaccurate contact information provided or failure to inform the updated contact information, you shall bear the legal consequences that may arise from this

19. Other Agreements

19. 1 The platform reserves the right to unilaterally revise this agreement at any time without any reason. Once this agreement is revised, it completely replaces the previous version of the agreement and is open to all users for feedback through appropriate means. You can provide your feedback through this platform or the methods specified by this platform. You should promptly pay attention to and understand the revision of this agreement. If you do not agree with the revised version of the agreement, please immediately stop using this platform. Otherwise, it will be deemed that you agree and fully accept the revised version of the agreement

19. 2 The platform may explain to you other obligations beyond those stipulated in this agreement in the form of consumer notification letters, buyer notices, and warm reminders when using this platform to purchase goods. You should also carefully read and fully fulfill them. If there is any conflict or contradiction between the above explanation and this agreement, the above agreement shall prevail; Any content not covered by the above agreement shall still be governed by this agreement

19. 3 The terms of this agreement are separable, and if any provision agreed upon is partially or completely invalid, it shall not affect the legal effect of the other parts of that provision and the other terms of this agreement

19. 4 The headings of each clause in this agreement are only intended to serve as a reminder and highlight for the convenience of users, and have no guiding effect on the interpretation and application of this agreement

19. 5 The platform's valid waiver based on this agreement and its supplementary agreements must be in writing, and such waiver cannot result in joint, identical or similar waivers

19. 6 If you purchase non commodity service products (such as tourism products) through this platform, the rights and obligations between you and the platform shall also refer to the relevant provisions of this agreement

19. 7 由于互联网高速发展, 您与平台签署的本协议列明的条款并不能完整罗列并覆盖您与平台所有权利与义务, 现有的约定也不能保证完全符合未来发展的需求. 因此, 商城平台隐私权政策, 商城平台规则均为本协议的补充协议, 与本协议不可分割且具有同等法律效力. 如您使用商城平台服务, 视为您同意上述补充协议.

19. 8 Both you and the platform shall strictly fulfill the obligations stipulated in this agreement and its supplementary agreements. In case of any disputes or controversies, both parties may resolve them through friendly negotiation; If no agreement can be reached through negotiation, either party may bring a lawsuit to the people's court with jurisdiction over the place where this agreement is signed

19. 9 The customer service phone number for this platform is 400-6789-888. If you have any questions or need assistance with the terms of this agreement, you can contact us through the above phone number

19. 10 本协议及其补充协议签订地为山东省青岛市崂山区, 均受中华人民共和国法律, 法规管辖. (完)