Privacy Policy

Privacy Policy for Basic Functions of Mall Platform

     Your trust is very important for the mall platform developed and operated by ("us") . We deeply understand the importance of personal information to you, and we will take corresponding security measures in accordance with legal and regulatory requirements to protect your personal information as much as possible. Before using our products and/or services, please carefully read and understand the "Basic Function Privacy Policy of the Mall Platform" ("this Privacy Policy") , especially the terms highlighted in bold, to ensure that you fully understand and agree before starting to use. We hope to explain to you through this privacy policy how we collect, use, store, share, and transfer this information when you use our products and/or services, as well as the ways we provide you with access, updates, deletion, and protection of this information. If you have any questions during the reading process, you can consult us through the contact information in this privacy policy

     You agree to the privacy policy, which means that you have understood the basic functions provided by the application and the necessary personal information required for its operation, and agree to the corresponding collection and use. However, it does not mean that you have separately agreed to enable extended functions, process non essential personal information, and process sensitive personal information. We will seek your consent separately based on your actual usage situation

 [版本更新日期] :  2026 年 [1] 月 [1] 日

[版本生效日期] : 2026 年 [1] 月 [1] 日

Privacy Policy for Basic Functions of Mall Platform

Definition and Scope of Application

     1, This privacy policy is closely related to the website, client, mini program, offline store, and new forms of products and services provided to you by the shopping platform you use (hereinafter referred to as "our products and/or services") . We hope that you carefully read and confirm that you have fully understood the content stated in this policy before using our products and/or services. Based on this, you can make appropriate choices according to the guidance of this privacy policy. This privacy policy applies to the latest version of our products and/or services. If our affiliated companies use the mall platform in their products or services If we provide products or services without setting up a separate privacy policy, this privacy policy also applies to that part of the product or service

     2, The affiliated companies referred to in this privacy policy refer to companies where one party directly or indirectly controls or jointly controls another party, as well as companies where two or more parties are controlled or jointly controlled by the same entity. The aforementioned "control" refers to the power directly or indirectly possessed to determine or influence the management or decision-making direction of a party through the exercise of voting rights, contracts, or other means

     3, We strive to use concise and clear language to describe the relevant terms mentioned in this privacy policy, and provide links for further explanation to help you better understand. By using or continuing to use our products and/or services after we update this privacy policy (which we will promptly notify you of) , you agree to the content of this privacy policy (including updated versions) and consent to us collecting, using, storing, and sharing your relevant information in accordance with this privacy policy

This privacy policy will help you understand the following

1, How do we collect and use your personal information

2, How do we use cookies and similar technologies

3, How do we share, entrust, transfer, and publicly disclose your personal information

4, How do we protect and preserve your personal information

5, How do you manage your personal information

6, How do we handle the personal information of minors

7, How can your personal information be transferred globally

8, Notification and Revision

9, How to contact us

1, How do we collect and use your personal information? We will follow the principles of legality, legitimacy, necessity, and integrity to collect and use your personal information within the scope of this policy

(1) The situation where your personal information is collected and used to achieve basic functions

Our product and/or service type is "online shopping", with the basic function of "purchasing goods or services To achieve the basic functions of providing our products and/or services to you, we will collect, use, and store necessary personal information related to you. If you refuse to provide the corresponding information, you will not be able to use our products and/or services normally. The various scenarios for implementing the basic functions of online shopping are as follows

1. Register as a member

为成为我们的会员, 以便我们为您提供会员服务, 您需要提供手机号码, 并创建用户名和密码. 您使用第三方账号register成为我们的会员或者log in会员的, 仍需要您提供手机号码, 用于创建商城平台账户或绑定您已有的商城平台账户. 我们将通过发送text message验证码的方式来验证您的身份yes否有效, 通过 SIM 卡信息识别并显示对应的运营商. 如果您仅需使用展示商品或服务基本功能, 您不需要register成为我们的会员及提供上述信息.

2. Display goods or services

基于确保在联网状态下向您提供适配的页面展示, 保障商品或服务页面正常展示以及兼容性的需要, 我们会根据您在软件安装及使用中主动授予的具体权限, 收集并记录您所使用的设备信息 [设备名称, 设备型号, 操作系统和应用程序版本, 语言设置, 分辨率, IDFV, 唯一设备识别码 (IDFA/Android OAID/HarmonyOS OAlD/Android ID 信息, 以您所使用的设备及操作系统所support的识别码为准) , 运营商网络类型, 设备状态, 网络状态] .

(1) Browse

When you browse products or services, you can choose to click/bookmark/subscribe/add/follow/share/like the products, brands, channels, live rooms, etc. that interest you. We will collect your operation records to achieve the aforementioned functions and other purposes that we explicitly inform you of

(2) Search

When you use the search function (including image and voice search) , we collect your search history, including search content (search terms, images, voice information) , browsing history/time, search time/frequency, and display your search history to you

(3) Personalized recommendations

为帮助您快速找到您所需要的商品和服务, 将您感兴趣的商品或服务信息展示给您, 或在您搜索时向您展示您可能希望找到的商品, 我们会收集和使用您的设备信息和日志信息 (包括您的搜索记录, 浏览记录, 订单信息, 关注收藏及share信息, IP 地址, 浏览器类型, 访问日期和时间及您访问的网页记录) , 结合您的个人资料以及其他您已授权的信息预测您的偏好特征, 向您推送您可能感兴趣的商品/服务, 商业广告, 商业性text message及其他营销信息. 上述做法可能会对您的商品浏览页面展示, 商品搜索页面排序, 商品推荐页面展示产生影响.

If you do not want to be influenced by personalized content and commercial advertisements, you can ensure your experience through the following ways

① If you do not want to accept the commercial SMS/intelligent voice outbound service we send you, you can unsubscribe at any time according to the SMS prompt or other methods we provide

② You can long press the recommended product or service image and choose to block related product, brand, or service categories according to the pop-up prompt

③ You can browse and search for products and services by category on the product display page. We also provide you with options in the search results that are not based on personal characteristics, such as sorting by price and sales volume

3. Ordering and Delivery

        When you are ready to settle the items in your shopping cart/bag, the mall platform system will generate an order for you to purchase the item. You need to fill in at least your recipient's name, shipping address, and mobile phone number in the order. The order will also include the order number, information about the goods or services you purchased, the amount of payment you should make, and the payment method and time

        If you need to issue an invoice, you also need to provide the invoice header, taxpayer identification number, and email address for receiving the invoice. For some special types of goods and services, you also need to provide other information necessary for the goods or services. When dealing with cross-border e-commerce retail commodity transactions, you need to provide your ID number number to complete customs clearance

        All the above information constitutes your "order information", which we will use for your identity verification, transaction confirmation, payment settlement, delivery completion, order inquiry, and customer service consultation and after-sales service

        If we entrust a third party to deliver to you, you acknowledge and agree that the corresponding third party will be aware of and use your above information for the purpose of completing the delivery. If you modify the above information after the order is generated, you agree that both the mall platform and third parties can access and use the above information. If you refuse to provide or agree to share such information, we will not be able to complete the relevant delivery services. If you change the "order information" after the order is generated, including changes to the inbound logistics carrier, you agree to the third party sharing the complete "order information" you have modified with us

You can order goods or services for others through the mall platform, and you need to provide the aforementioned personal information of the actual purchaser. Before providing the aforementioned personal information of the actual purchaser to the shopping platform, you need to ensure that you have obtained their authorization and consent

4. Payment

After you place an order, you can choose the payment services provided by the related party (Vipshop) of the mall platform or the third-party payment institutions (including Alipay, WeChat payment and cloud flash payment, hereinafter collectively referred to as "payment institutions") . We need to share your order number and transaction amount information with these payment institutions to confirm your payment instructions and complete the payment. When you use the payment function, the payment institution will collect or verify your bank card (including savings card, credit card) and other necessary payment information through its page to confirm your payment instructions and complete the payment. The specific privacy policies and relevant user service agreements of each payment institution apply. After you complete the order payment, the payment institution will share with us your payment time, payment amount, payment channel, payment number, and payment method to help us confirm whether you have made the payment. If you use Vipshop Pay, the mall platform will provide services and technical support. We will entrust the necessary payment information of your bank card (including savings card, credit card) , including bank card number and expiration date, to the corresponding financial institution of your choice for processing to complete the payment

5. Customer service and after-sales functions

Our telephone customer service and after-sales functions will use your account information and order information. To ensure the security of your account, our call center customer service and online customer service will use your account information to verify your identity. When you need us to provide customer service and after-sales service related to your order information, we will check your order information. You may provide additional information beyond the above when communicating with our customer service personnel, such as when you request us to change the shipping address, contact person, or phone number. You can also use our self-service service to apply for returns and exchanges, as well as collect returns at your doorstep. At that time, you may need to provide sender information (including sender name, contact information, and address)

6. To provide you with security protection

为履行保障网络安全与电子商务交易安全的法定义务, 提高我们产品或服务的安全性, 识别违反法律法规或商城平台相关协议规则的情况, 我们可能收集您的设备信息 (设备型号, 本应用运行中的进程信息, Android ID/Android OAID/HarmonyOS OAlD, 操作系统及软件版本, 设备状态, 网络状况, 电池使用情况) , 设备网络环境信息 [IP 地址, 蓝牙信息, 设备传感器] , 并使用或整合您的会员信息, 日志信息以及我们关联公司, 合作伙伴取得您授权或依据法律共享的信息, 来识别yes否为真实自然人用户, yes否为异常地点log in, 综合判断您账户及交易风险, 进行身份验证, 检测及防范安全事件, 并依法采取必要的记录, 审计, 分析, 处置措施. 当用户行为触发风控条件 (如异地log in, 频繁账号输入错误等) 时, 我们才会收集您的 WIFI 信息 (bssid, ssid) , 基站信息, 不会收集普通用户的上述信息.

(2) The situation where your personal information is collected and used to expand the functionality

1. Extended functions provided based on system permissions

为提升您的购物体验和保障我们的产品/服务功能实现与安全稳定运行目的, 我们可能会在扩展功能中申请或使用操作系统的相关权限以收集和使用您的个人信息. 相应应用权限申请的目的, 范围与使用情况说明请参见 "APP 权限使用情况列表" . 如果您不同意授权 APP 获取相关操作系统权限, 您可能无法使用对应业务功能, 但不影响您使用其他业务功能. 您可在您的设备设置或 "个人中心-设置-隐私设置-系统权限设置" 中逐项查看 APP 权限的状态, 并可自行随时决定这些权限的开启或关闭. 此外, 我们还会基于剪贴板为您提供部分拓展功能, 当您复制唯口令, 下载 APP 领券活动口令时, 您的剪贴板功能可能会被调用; 我们设置了严格的剪切板过滤规则, 仅会上传符合过滤条件的剪切板信息, 不会上传剪切板全部内容, 您也可以在设置页面关闭我们访问剪切板信息的授权.

2. Expand member services

You can choose to complete your personal information, including your nickname, avatar, gender, age group, size, and birthday information, so that we can provide you with personalized display, membership birthday privileges, and size recommendations for extended membership services; You can bind your email on the "Account and Security" page to enhance the security level of your account. If you do not provide this information, it will not affect the basic functions of your use of the mall platform's products or services

(3) The situation where we obtain your personal information from third parties

When you log in and use our products and/or services directly through a third-party account, we may obtain your authorized shared account information (avatar, nickname, phone number, email number, and information prompted on the authorization page) from the third party, and bind or associate your third-party account with your mall platform account after you agree to this privacy policy. We will use your personal information based on agreements with third parties and after confirming the legality of the source of your personal information, in compliance with relevant laws and regulations

We promise that the amount of personal information we indirectly obtain from third parties is the minimum amount necessary to achieve the functionality of our products/services

(4) Rules for the Use of Your Personal Information

1. We will use the collected personal information in accordance with the provisions of this privacy policy and to achieve the functionality of our products and/or services

2. After collecting your personal information, we will use technical means to de identify your personal information

3. Please note that all personal information you provide when using our products and/or services will continue to be authorized to us for use during your use of our products and/or services, unless you delete or refuse our collection through system settings

4. We will conduct statistics on the usage of our products and/or services, and may share this statistical information with the public or third parties to demonstrate the overall usage trend of our products and/or services, but this statistical information does not include any of your identifying information

5. When we display your personal information, we will use methods such as content replacement and anonymous processing to anonymize your information and protect its security

6. Regarding the functions and scenarios not explicitly stated in this privacy policy, we will display the corresponding personal information collection and usage rules to you when you actually use the functions or scenarios, and obtain your explicit consent.  

2, How do we use cookies and similar technologies

(1) Cookie

1, 为确保网站正常运转, 为您获得更轻松的访问体验, 向您推荐您可能感兴趣的内容, 我们会在您的计算机或移动设备上储存名为 Cookie 的小数据文件, Cookie 通常包含标识符, 站点名称以及一些号码和字符. 借助于 Cookie, 网站能够储存您的偏好或shopping cart/购物袋内的商品等数据.

2, 您可根据自己的偏好管理或删除 Cookie. 您可以清除计算机上保存的所有 Cookie, 大部分网络浏览器都设有阻止 Cookie 的功能. 但如果您这么做, 则需要在每一次访问我们的网站时更改用户设置, 也可能导致部分功能无法正常使用. 如需了解如何更改浏览器设置, 请访问您使用的浏览器的相关设置页面.

(2) Website beacons and pixel tags

除 Cookie 外, 我们还会在网站上使用网站信标和像素标签等其他同类技术. 例如, 我们向您发送的电子邮件可能含有链接至我们网站内容的地址链接, 如果您点击该链接, 我们则会跟踪此次点击, 帮助我们了解您的产品或服务偏好以便于我们主动改善客户服务体验. 网站信标通常yes一种嵌入到网站或电子邮件中的透明图像. 借助于电子邮件中的像素标签, 我们能够获知电子邮件yes否被打开. 如果您不希望自己的活动以这种方式被追踪, 可以随时从我们的寄信名单中退订.

(三) 第三方 SDK, 插件

为保障我们的产品与/或服务稳定运行以及您能够充share受和使用我们的产品与/或服务的必需, 附加功能, 我们的应用中会嵌入授权合作伙伴的 SDK 或其他类似的应用程序. 我们会对授权合作伙伴获取有关信息的应用程序接口 (API) , 软件工具开发包 (SDK) 进行严格的安全检测, 并对关键的第三方执行信息安全审计, 以验证第三方的个人信息安全保护措施yes否满足商城平台的相关要求. 我们接入的授权合作伙伴所使用的 SDK 请参见此处 "第三方 SDK 收集个人信息清单" . 对于WeChat小程序所使用的插件, 您可以通过进入小程序, 依次点击右上角 ". . . " 符号--左下角的小程序名称-- "更多资料" , 来查看服务商信息.

3, How do we share, entrust, transfer, and publicly disclose your personal information

(1) Sharing

1. We will not share your personal information with any company, organization, or individual outside of the mall platform, except for the following situations

(1) Sharing with separate consent: With your separate consent, we will share your personal information with other parties

(2) Sharing shall be carried out in accordance with applicable laws, regulations, legal procedures, mandatory administrative or judicial requirements

2. Based on the need to fully provide you with our products and services, we may share your personal information with our affiliates or related products, but we will only share necessary personal information and be bound by the scope and purpose stated in this privacy policy. If our affiliated parties or products want to change the purpose and scope of personal information processing, they will seek your authorization and consent again

(1) When you purchase goods or services that are self operated by the shopping platform, the affiliated parties of the shopping platform will need to issue corresponding invoices for you in accordance with the law. Therefore, it is necessary to share your order number, order product name, product quantity, and product amount information with the corresponding invoicing affiliated parties. Regarding the affiliated parties of the e-commerce platform that issue invoices, you can check through the business entity certificates and licenses publicly displayed on the e-commerce platform; You can also check the specific invoicing party through "My Orders" - "Order Details" - "Invoice Information" after the transaction is completed

(2) 当您通过商城平台 APP 使用share推广或商品收藏功能时, 为使您更便捷推广您感兴趣的商品, 查阅您所推广过的商品记录以及推广收益, 我们将向商城平台旗下的唯享客共享您的推广历史, 商品收藏信息, 若有用户通过您的推广产生交易订单的, 相应的交易订单号以及收益金额也将共享给唯享客. 更多的功能 (如推广位管理, 收益提现) , 您可以通过下载log in唯享客 APP 了解.

(3) When you log in to the business products under the mall platform using your mall platform account, you agree to share your mobile phone number and shipping address information with such business products, so that you can quickly use the necessary scenario functions of such business products; When you have connected to WeChat, we will inform you of the progress of order service through WeChat official account

3. Shared with authorized partners: Only for the purposes stated in this privacy policy, some of our services will be jointly provided by us and authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary for providing services. Our partners have no right to use shared personal information for purposes unrelated to the product or service. For our sharing with partners, we will sign strict data processing agreements with them, requiring them to fulfill their information security obligations. The third-party entities, content, and purposes for which we share your personal information can be found in the "Basic Information on Sharing Personal Information with Third Parties" section here .

4. In order to comply with laws, enforce or apply our terms of use and other agreements, or to protect the rights, property or safety of the mall platform, you or other mall platform users, such as to prevent illegal activities such as fraud and reduce credit risks, we exchange information with other companies and organizations. However, this does not include the sale, rental, sharing, or other disclosure of personal information for profit in violation of the commitments made in this privacy policy

5. We will sign strict confidentiality agreements with companies, organizations, and individuals with whom we share personal information, requiring them to handle personal information in accordance with our instructions, this privacy policy, and any other relevant confidentiality and security measures. In the use of sensitive personal information, we require third parties to adopt data anonymization and encryption techniques to better protect users' personal information

(2) Entrusted processing

We may entrust authorized partners to process your personal information in order to provide you with corresponding products or services. But we will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only entrust the processing of personal information necessary for providing products or services. Our partners have no right to use the personal information entrusted for processing for any other purpose. If they use your personal information for purposes that we have not entrusted, they will obtain your consent separately. For our entrusted processing partners, we will sign strict data processing agreements with them, requiring them to fulfill their information security obligations. Our partners include the following types

1. Suppliers of goods or technical services. We may delegate the processing of your personal information to third parties who support our functions. These supports include providing our supply or infrastructure technology services, logistics and distribution services, payment services, data processing, etc. The purpose of entrusting the processing of this information is to enable the functionality of our products and/or services. For example, we must entrust the processing of your order information with a logistics service provider in order to arrange delivery (you can view specific service provider information in real time through "My Orders" - "Order Details") ; Alternatively, we may need to entrust your order number and amount to a third-party payment institution for processing, in order for them to confirm your payment instructions and complete the payment

2. Partners in advertising and promotion. When our partners provide promotional services to user groups who use our products and/or services, we will entrust these partners with the processing of indirect profile tags and de identified device information or anonymized device, network, and channel information that cannot identify your personal identity, and entrust the processing of de identified statistical analysis information to provide programmatic advertising services. These pieces of information are only intended to increase the coverage and effective reach of the promotion, and will not identify or be associated with your true identity. We will also collaborate with third-party platforms/media/operators to recommend personalized products or services to you based on de identified or anonymized device and tag information. During this process, we will not provide the platform/media/operator with information that can be used to identify your personal identity.  

(3) Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances

1. Transfer with separate consent: After obtaining your separate consent, we will transfer your personal information to other parties

2. Provide necessary information in accordance with applicable laws, regulations, legal procedures, mandatory administrative or judicial requirements

3. Provided in accordance with relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents

4. When it comes to mergers, acquisitions, asset transfers, or similar transactions involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to seek authorization and consent from you again

(4) Public disclosure

We will only publicly disclose your personal information under the following circumstances

1. We may publicly disclose your personal information with your separate consent or based on your voluntary choice

2. In accordance with the requirements of laws, regulations, mandatory administrative law enforcement or judicial requirements, we may publicly disclose your personal information based on the required type and disclosure method. Subject to compliance with laws and regulations, when we receive a request for disclosure of the aforementioned information, we will require the issuance of corresponding legal documents, such as subpoenas or investigation letters. We firmly believe that the information requested from us should be kept as transparent as possible within the limits permitted by law. We have carefully reviewed all requests to ensure that they have legal basis and are limited to data obtained by law enforcement agencies for specific investigation purposes and with legitimate rights. Subject to legal regulations, all documents we disclose are protected by encryption keys

4, How do we protect and preserve your personal information

(1) Technologies and Measures for Personal Information Protection

1. Data security technical measures

我们已采取符合业界标准, 合理可行的安全防护措施保护您提供的个人信息安全, 防止个人信息遭到未经授权访问, 公开披露, 使用, 修改, 损坏或丢失. 我们会使用加密技术 (如 TLS, AES 等) , 脱敏技术和匿名化技术提高个人信息的安全性; 我们会使用受信赖的保护机制防止个人信息遭到恶意攻击; 我们会部署访问控制机制, 尽力确保只有授权人员才可访问个人信息; 部署数据安全监控机制, 尽力确保数据在数据生命周期 (数据采集, storage, 传输, 使用, 共享和销毁) 中得到安全保障.

2. Other safety measures

我们通过建立专门的管理制度, 流程和组织以保障个人信息的storage和使用安全; 我们通过信息接触者保密协议, 监控和审计机制来对数据进行全面安全控制; 我们建立信息安全委员会并下设信息保护专职部门, 数据安全应急响应组织来推进和保障个人信息安全. ; 我们建立了信息安全培训体系, 通过多种手段对全体员工进行信息安全意识培训, 提高员工的信息安全意识以及隐私安全意识, 保障会员个人信息安全; 商城平台网站和payment系统均已获得公安部颁发的安全等级保护三级认证, 同时商城平台也达到国际信息安全管理体系权威认证的要求, 获得 ISO 27001: 2013 认证; 也取得了 ISO/IEC27701: 2019 隐私信息管理体系认证证书.

3. We only allow employees and partners of the mall platform and its affiliates who need to know this information to access personal information, and have established strict access control and monitoring mechanisms for this purpose. We also require all personnel who may have access to your personal information to fulfill corresponding confidentiality obligations. If these obligations are not fulfilled, legal responsibility may be pursued or cooperation with the mall platform may be suspended

4. We will take all reasonable and feasible measures to ensure that unrelated personal information is not collected. We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless an extension of the retention period is required or permitted by law. For example, the Electronic Commerce Law of the People's Republic of China requires that information on goods and services, as well as transaction information, be kept for no less than three years from the date of completion of the transaction. After your personal information exceeds the retention period, we will delete your personal information or anonymize it in accordance with applicable laws

5. The Internet is not an absolutely secure environment, and the way of communication with other users such as email, instant messaging, social software, etc. cannot be determined whether it is fully encrypted. We recommend that you use complex passwords when using such tools, and pay attention to protecting your personal information security. When you conduct online transactions of goods or services with third parties on the mall platform website, you inevitably have to disclose your personal information, such as contact information or postal address, to the counterparty or potential counterparty. Please protect your personal information properly and only provide it to others when necessary

6. Safety emergency response. After the unfortunate occurrence of a personal information security incident, we will promptly inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you in accordance with the requirements of laws and regulations. We will also promptly inform you of the relevant situation of the event through email, letter, phone, push notifications, etc. When it is difficult to inform individual information subjects one by one, we will adopt a reasonable and effective way to publish an announcement. At the same time, we will proactively report the handling of personal information security incidents to regulatory authorities in accordance with their requirements

In response to security risks such as personal information leakage, damage, and loss, we have established a security emergency response mechanism and emergency response team to standardize the requirements and processes for handling security incidents at the institutional level. Implement classification and grading of security incidents, initiate targeted security emergency plans for different incidents, conduct incident detection, suppression, eradication, recovery, and develop remedial measures, and work together with relevant departments to trace and crack down on incidents

7. If you have any questions about our personal information protection, you can contact us through the contact information provided at the bottom of this policy. If you discover that your personal information has been leaked, especially your account and password, please contact us immediately through the contact information provided at the bottom of this policy under 'How to Contact Us', so that we can take appropriate measures

(2) Preservation of Personal Information

1. Your personal information will be stored within the territory of the People's Republic of China. If you use cross-border transaction services and need to transfer your personal information overseas to complete the transaction, we will require the recipient to process this personal information in accordance with our instructions, this privacy policy, and any other relevant confidentiality and security measures

2. Please note that once you successfully apply to cancel your account on the mall platform, we will delete or anonymize your personal information

3. If we terminate the service or operation, we will notify you at least thirty days in advance and delete or anonymize your personal information after the termination of the service or operation

4. We will only retain your personal information for the period necessary to achieve the purposes stated in this privacy policy, except for mandatory retention requirements by law, such as the Electronic Commerce Law which stipulates that the retention period for product and service information and transaction information shall not be less than three years from the date of completion of the transaction

5, How do you manage your personal information

You can access and manage your personal information through the following methods

1. View and correct your personal information

You have the right to access and correct your personal information at any time, except for exceptions provided by laws and regulations. You can access and correct your personal information through the following methods

(1) 账户信息: PC 端您可以在 "我的商城平台" 页面的 "我的账户" 菜单中查阅您提交给商城平台的所有个人信息 (包括基本资料, 尺码信息) , 您也可通过上述途径更新除实名认证信息之外的其他个人信息 (您的实名认证信息yes您通过实名认证时使用的姓名和身份证信息) ; 也可以在 "我的商城平台" 主页通过 "账户安全级别" 右侧提示进入 "安全中心" 设置您的log in名, 修改您的绑定的手机号, 验证邮箱, 设置安全问题, 查看您的身份认证信息.

On the mobile end, you can view your personal information in the "Personal Center - Top Right Gear Icon - Privacy Settings - Personal Information Viewing and Exporting" interface. You can set your personal information (including avatar, nickname, shipping address, birthday, image, as well as size information related to height, weight, shoulder width, chest circumference, waist circumference, and hip circumference) through "Personal Center - Click on the member avatar of the mall platform" or "Personal Center - Top Right Gear Icon - Mall platform member"; You can also set your login name, modify your bound phone number, verify email, view your real name authentication information, and manage your associated account information through "Personal Center - Upper Right Gear Icon - Account and Security"; If you want to modify your birthday information, you may need to contact our customer service to make the changes

(2) 订单信息: PC 端您可以通过访问 "我的商城平台" 页面的我的交易菜单中的 "订单管理" 查看您所有订单及其状态 (包括已完成, 已取消的) ; 移动端您可以通过 "个人中心--我的订单-查看全部订单" 进行查看. 您可以选择删除已经完成和已取消的订单来删除您的订单信息, 则您将无法对删除的订单使用我们的晒单和评价功能, 同时可能影响我们判断您的购买信息而难以提供相应的售后服务. 您还可以在已完成订单下, 通过 "发票详情" 查看您的发票信息或修改您发票的接收邮箱信息.

(3) On the mobile end, you can manage your collection, subscription, and browsing footprint information through "Product Collection", "Brand Subscription", and "My Footprint" in the "Personal Center

(4) If you need to access or correct any other personal information generated during the use of our products and/or services, please feel free to contact us at any time. We will respond to your request in the manner and within the timeframe specified in this privacy policy

(5) Personal information that cannot be accessed and corrected: In addition to the information listed above, we are unable to provide you with access and correction services for some of your personal information. This information is mainly collected from your device information to enhance your user experience and ensure transaction security, as well as personal information that is not voluntarily submitted by you when you use additional features. The above information will be used within your authorized scope, and you cannot access or correct it. However, you can contact us to delete or anonymize it

2. Delete your personal information

You can manage or delete your purchases, favorites, subscriptions, browsing footprints, and order information in the shopping cart, personal center's "Product Collection", "Brand Subscription", "My Footprints", and "My Orders". You can delete or manage the search keyword information you previously entered below the search box

In the following situations, you can request us to delete your personal information

(1) If our handling of personal information violates laws and regulations

(2) If we collect and use your personal information without your consent

(3) If our handling of personal information seriously violates our agreement with you

If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise provided by laws and regulations, or if these entities have obtained your independent authorization. When you delete information from our services, due to applicable laws and security technology limitations, we may not be able to immediately delete the corresponding information from the system. We will securely store your personal information and restrict any further processing of it until it can be deleted or anonymized

3. Change the scope of your authorization or revoke your authorization

You can change or revoke your authorization through the following methods

(1) You can change the scope of your authorization for us to continue collecting personal information or revoke your authorization by deleting information, turning off device functions, or through "Personal Center Settings Privacy Settings System Permission Settings" on the mall platform website or software

(2) 根据您所使用的具体服务, 可以通过发送邮件到 privacy@vipshop. com 进行相关请求及操作. 我们将会在您做出请求后的合理时间内处理您的请求, 并且会根据您的请求, 在此后不再收集, 使用和/或披露您的个人信息.

(3) You can also revoke all authorization for us to continue collecting your personal information by canceling your account

Please understand that each business function requires some basic personal information to be completed. When you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawal of consent or authorization, nor will we process your corresponding personal information. But your decision to withdraw consent or authorization will not affect the personal information processing previously carried out based on your authorization

4. Personal Information Subject Account Cancellation

您可以通过 PC 端 "客户服务—服务中心—注销账户" , 或者在移动端 APP "个人中心—右上角齿轮图标—账户与安全—注销账户" 直接申请注销账户. 关于您注销账户的方式以及您应满足的条件, 请详见 "商城平台账户注销须知" , 您注销账户后, 我们将停止向您提供产品与/或服务, 除法律法规另有规定外, 我们将删除您的个人信息.

5. If you do not want to accept the promotional information we send you, you can cancel it at any time through the following methods

(1) 您可通过 PC 端账户设置页面的邮件订阅菜单中取消邮件订阅的促销信息.

(2) You can reply with "TD" at any time to cancel the mobile promotion message we sent you

(3) 您可以通过移动端 APP "个人中心-右上角齿轮图标-接收通知" 设置yes否接受我们通过 "通知" 推送给您的商品和促销信息.

(4) In order to protect your privacy, we will not push any promotions or product information related to sensitive content such as religious beliefs, sex, diseases, etc. to you in any way or through any means

6. Personal information subject obtains a copy of personal information

您有权获取您的个人信息副本, 您可以通过以下方式自行操作: 打开商城平台 App Export a copy of your personal information from the "Personal Center - Top Right Gear Icon - Privacy Settings - Personal Information View and Export" interface. If you need to obtain a copy of the other personal information we collect from you, we will provide it to you in accordance with relevant laws and regulations, as long as it is technically and cost feasible. To ensure the security of your information, when you make a request to us, you should provide us with necessary basic information for preliminary verification of your true identity and to verify the identity between the requester and the registered user

7. In response to your above request

如果您无法通过上述方式查阅, 更正或删除您的个人信息, 或您需要查阅, 更正或删除您在使用我们产品与/或服务时所产生的其他个人信息, 或您认为商城平台存在任何违反法律法规或与您关于个人信息的收集或使用的约定, 您均可以通过本协议下方的方式与我们联系. 为了保障安全, 我们可能需要您提供书面请求, 或以其他方式证明您的身份, 我们将在收到您反馈并验证您的身份后的 15 天内答复您的请求. 对于您合理的请求, 我们原则上不收取费用, 但对多次重复, 超出合理限度的请求, 我们将视情况收取一定成本费用. 对于那些无端重复, 需要过多技术手段 (例如, 需要开发新系统或从根本上改变现行惯例) , 给他人合法权益带来风险或者非常不切实际 (例如, 涉及备份磁带上存放的信息) 的请求, 我们可能会予以拒绝.

6, How do we handle the personal information of minors

1, 在电子商务活动中我们推定您具有相应的民事行为能力. 若您yes 18 周岁以下的未成年人, 在使用我们的产品与/或服务前, 应事先取得您监护人的同意.

2. If there is evidence that minors have registered to use our products and/or services without the consent of their guardians, we will consult with the relevant guardians and try to delete the relevant personal information as soon as possible

3, 如果您yes 14 周岁以下的儿童, 在您使用我们的服务前, 您和您的监护人应仔细阅读我们专门制定的 "商城平台儿童个人信息保护规则" 了解更具体的内容, 确保在取得监护人对 "商城平台儿童个人信息保护规则" 的同意后, 您才可在监护人的指导下使用我们的服务, 确保您在使用我们的服务和进行交易时的安全.

7, How can your personal information be transferred globally

In principle, the personal information collected and generated during our operations within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China, except in the following circumstances

1. The applicable laws have clear provisions

2. Obtain your separate consent

3. You conduct cross-border transactions and other personal initiatives through the Internet

In response to the above situation, we will ensure that your personal information is adequately protected in accordance with this privacy policy

我们可能会通过应用程序接口 (API) 或者接入第三方提供的软件开发包 (SDK) 与第三方进行必要的数据共享. 不同版本的第三方 SDK 会有所不同, 一般包括第三方账号log in类, share类, 第三方payment类, 地图navigation类, 厂商推送类, 统计类, 语音识别类等, 在接入的同时, 平台会尽到审慎义务, 对合作方进行严格的安全检测, 对合作方获取信息行为严格管控并约定数据保护措施.

10, Notification and Revision

1. In order to provide you with better service and with the development of the mall platform business, this privacy policy will also be updated accordingly. But without your explicit consent, we will not reduce the rights you are entitled to under this privacy policy. We will send updated versions on the mall platform website and mobile app, and notify you of the updates through website announcements or other appropriate means before they take effect. Please also visit the mall platform to stay informed of the latest privacy policies

2. For significant changes, we will also provide more prominent notifications (including but not limited to emails, text messages, or special prompts on browsing pages to explain the specific changes to the privacy policy)

The significant changes referred to in this policy include but are not limited to

(1) Our service model has undergone significant changes. Such as the purpose of processing personal information, the types of personal information processed, and the ways in which personal information is used

(2) We have undergone significant changes in ownership structure, organizational structure, and other aspects. Changes in ownership caused by business adjustments, bankruptcy mergers and acquisitions, etc

(3) The main objects of personal information sharing, transfer or public disclosure have changed

(4) There has been a significant change in your right to participate in personal information processing and the way you exercise it

(5) When the responsible department, contact information, and complaint channels for handling personal information security change

(6) When the personal information security impact assessment report indicates the presence of high risks

3. We will also archive old versions of this strategy for your reference

4. In order for you to receive notifications in a timely manner, we suggest that you notify us promptly when your contact information is updated. If you continue to use our services after this policy update takes effect, it means that you have fully read, understood, and accepted the updated policy and are willing to be bound by it. We encourage you to review this policy every time you use our services. You can view this policy through "My Settings Privacy Policy" in our products and services

11, How to contact us

1, 如您对本Privacy Policy或您个人信息的相关事宜有任何问题, 意见或建议, 请联系商城平台客户服务部进行初步咨询, 客户服务部电话: +86 17674523478. 如您需要获取具体个人信息副本, 您可以通过发送邮件至我们专门的个人信息保护邮箱 domen. teng@gmail. com 的方式与我们联系.

2. The operator of the mall platform is Guangzhou Fengda Intelligent Technology Co. , Ltd

3. Normally, we will reply within fifteen days. If you are not satisfied with our response, especially if our personal information processing behavior has harmed your legitimate rights and interests, you can also file a complaint or report to regulatory authorities such as cyberspace, telecommunications, public security, and industry and commerce, or seek a solution by filing a lawsuit with the court with jurisdiction over the defendant's domicile